A patient notice is one of the most powerful communication tools in healthcare revenue. Without them, the patient wouldn't know how much to or when to pay. Unfortunately, 57% of patients are confused by their billing statements. The result of their confusion leads to payment delays and an increase patient call volume. 

Let's be real here.  Billing offices don't have time or the resources to manage more calls and they certainly don't want to wait longer to get paid. Emerald's research team decided to tackle the problem. We worked with industry experts to improve the patient statement. We compared multiple notice templates, analyzed patient calls and other concerns related to the statement.  When we finished our analysis, we narrowed our improvements to three main areas.  

We all love free things. But when we think of outsourcing, we typically think of letting go of a process or department; we don’t think of gaining anything. Fortunately, by outsourcing your medical billing and collections services with Emerald A/R Systems, your company can gain more than you ever thought, and for free! That’s right, Emerald A/R’s flat free pricing means all the company’s additional services are free. Let’s look at just a few freebies you can get when you outsource your billing and collections.

INCREASE EMPLOYEE VALUE

On average, the largest companies spend $13 million on training employees, according to a 2017 Training Magazine Report. By allowing an employee, who has mastered a unit, to teach that unit at the next training session, your company can save large amounts of money budgeted for training purposes. 

There are so many ways that a Medicaid claim can slip through the cracks of everyday hustle and bustle of a fast-paced clinic. Every year each health center misses millions of dollars in Medicaid payments. In fact, Emerald AR Systems has located over $2 million dollars of missed Medicaid for just 1 rural health center! Imagine what you could do with an extra $2 million dollars? There are so many reasons that these payments are missed and not paid by Medicaid.