Client Services
Our Client Service Staff works with you throughout your implementation. Clients are continually kept up to date on the state of their patient accounts and meet clients periodically to ensure service satisfaction.
Ever wish you had a Paydar device to determine your patient's propensity to pay? Learn how Gem Scoring increases patient recovery.
Upon the completion of our collection services or based upon our client's predefined criteria, Emerald evaluates eligible accounts for legal service.
Emerald’s letter service is patient-focused while maintaining compliance. We focus on a communication process that is clear, concise, correct, and patient-friendly
Emerald's data verification service identifies patients who are deceased, or bankruptcy giving your office a better idea on the collectibility of your patient accounts.
The credit bureau report is one of the most important financial documents that an individual has. Learn more about how credit bureau reporting resolves receivables.
Emerald's recovery calls are the core function in our recovery process. Calls are placed both by Emerald agents and through our proprietary automated dialer.
Our solutions address needs associated with patient communication, customer service, payment processing and posting, and automated screening for charity and missed insurance eligibility. Designed for easy implementation and zero capital expense for huge infrastructure gains, our solutions have allowed our clients to release themselves from the planning, development, and capital costs associated with improving their patient billing capabilities and processes, allowing their organization to achieve their goals quickly.
©2019 Company Inc. All rights reserved.