Late Stage

Patient  Billing

Actively engage with your patients

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Client Services

Our Client Service Staff works with you throughout your implementation. Clients are continually kept up to date on the state of their patient accounts and meet clients periodically to ensure service satisfaction.

Technical Support

Emerald employs a dedicated team of technical experts. Our highly trained technical team quickly addresses any issues that could potentially cause interruptions to service. 

Compliance

Based on the successful completion of our SSAE-16 audit, Emerald assembled a policy and procedure team to ensure maximum compliance to all applicable requirements. 

 
Back office and billing agents

Improve Resolution Timelines

  • Add Accounts
  • View Agent Notes
  • Edit Accounts
  • Error Notifications
  • Reporting 

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Why we're patient billing rockstars

Service Features

 
GEM SCORING

Ever wish you had a Paydar device to determine your patient's propensity to pay? Learn how Gem Scoring increases patient recovery.
LEGAL

Upon the completion of our collection services or based upon our client's predefined criteria, Emerald evaluates eligible accounts for legal service.
PATIENT STATEMENTS

Emerald’s letter service is patient-focused while maintaining compliance. We focus on a communication process that is clear, concise, correct, and patient-friendly
DATA VERIFY

Emerald's data verification service identifies patients who are deceased, or bankruptcy giving your office a better idea on the collectibility of your patient accounts. 
CREDIT REPORTING

The credit bureau report is one of the most important financial documents that an individual has. Learn more about how credit bureau reporting resolves receivables. 
CALL CENTER

Emerald's recovery calls are the core function in our recovery process. Calls are placed both by Emerald agents and through our proprietary automated dialer. 
 

You Deserve The Best

 Talk to a member of our sales team. 

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Contact Us

866-299-8383

info@emeraldar.com


Phoenix, AZ 85012

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