Client Services
Our Client Service Staff works with you throughout your implementation. Clients are continually kept up to date on the state of their patient accounts and meet clients periodically to ensure service satisfaction.
Late Stage
Patient Billing
Actively engage with your patients
Technical Support
Emerald employs a dedicated team of technical experts. Our highly trained technical team quickly addresses any issues that could potentially cause interruptions to service.
Compliance
Based on the successful completion of our SSAE-16 audit, Emerald assembled a policy and procedure team to ensure maximum compliance to all applicable requirements.
Back office and billing agents
Improve Resolution Timelines
- Add Accounts
- View Agent Notes
- Edit Accounts
- Error Notifications
- Reporting
You Deserve The Best
Talk to a member of our sales team.
Our solutions address needs associated with patient communication, customer service, payment processing and posting, and automated screening for charity and missed insurance eligibility. Designed for easy implementation and zero capital expense for huge infrastructure gains, our solutions have allowed our clients to release themselves from the planning, development, and capital costs associated with improving their patient billing capabilities and processes, allowing their organization to achieve their goals quickly.