---
title: Medical Billing Services and Bad Debt - Blog - Emerald AR     | money
description: money | Our blog keeps you up-to-date and informed regarding all things medical billing services and bad debt management. With healthcare being such a dynamic industry, it's great to keep your options available to all full service opportunities for your patients.
---

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## Self-Pay Revenue Management

###### 3 min read

## [3 Reasons Your Patient Notices Are Confusing](https://www.emeraldar.com/blog/3-reasons-why-your-patient-notices-are-confusing-1)

 By [Kaylee Gordon Riddle](https://www.emeraldar.com/blog/author/kaylee-gordon-riddle) on April 11, 2019 - 3:06 PM

[![](https://www.emeraldar.com/hubfs/iStock_000025568323_Medium-1.jpg)](https://www.emeraldar.com/blog/3-reasons-why-your-patient-notices-are-confusing-1)

A patient notice is one of the most powerful communication tools in healthcare revenue. Without them, the patient wouldn't know how much to or when to pay. Unfortunately, 57% of patients are confused by their billing statements. The result of their confusion leads to payment delays and an increase patient call volume. 

Let's be real here.  Billing offices don't have time or the resources to manage more calls and they certainly don't want to wait longer to get paid. Emerald's research team decided to tackle the problem. We worked with industry experts to improve the patient statement. We compared multiple notice templates, analyzed patient calls and other concerns related to the statement.  When we finished our analysis, we narrowed our improvements to three main areas.  

Topics: [Community health](https://www.emeraldar.com/blog/topic/community-health) [Health Centers](https://www.emeraldar.com/blog/topic/health-centers) [Community Health Centers](https://www.emeraldar.com/blog/topic/community-health-centers) [Revenue](https://www.emeraldar.com/blog/topic/revenue) [medical billing](https://www.emeraldar.com/blog/topic/medical-billing) [Tools](https://www.emeraldar.com/blog/topic/tools) [money](https://www.emeraldar.com/blog/topic/money) [medicaidbilling](https://www.emeraldar.com/blog/topic/medicaidbilling) [customer service](https://www.emeraldar.com/blog/topic/customer-service) [outsourcing](https://www.emeraldar.com/blog/topic/outsourcing) [patientbilling](https://www.emeraldar.com/blog/topic/patientbilling) [notices](https://www.emeraldar.com/blog/topic/notices) 

[Continue Reading](https://www.emeraldar.com/blog/3-reasons-why-your-patient-notices-are-confusing-1)

###### 1 min read

## [Cause You Don’t Know What You Don’t Know: How to separate the payers from the non-payers](https://www.emeraldar.com/blog/cause-you-dont-know-what-you-dont-know-how-to-separate-the-payers-from-the-non-payers)

 By [Kaylee Gordon Riddle](https://www.emeraldar.com/blog/author/kaylee-gordon-riddle) on April 9, 2019 - 4:25 PM

[![](https://www.emeraldar.com/hubfs/1_VHsTuIRpLBAXVNsi5QRLEA.jpg)](https://www.emeraldar.com/blog/cause-you-dont-know-what-you-dont-know-how-to-separate-the-payers-from-the-non-payers)

Topics: [Revenue](https://www.emeraldar.com/blog/topic/revenue) [Industry News](https://www.emeraldar.com/blog/topic/industry-news) [money](https://www.emeraldar.com/blog/topic/money) [medicaidbilling](https://www.emeraldar.com/blog/topic/medicaidbilling) [customer service](https://www.emeraldar.com/blog/topic/customer-service) [outsourcing](https://www.emeraldar.com/blog/topic/outsourcing) [propensitytopay](https://www.emeraldar.com/blog/topic/propensitytopay) 

[Continue Reading](https://www.emeraldar.com/blog/cause-you-dont-know-what-you-dont-know-how-to-separate-the-payers-from-the-non-payers)

###### 3 min read

## [5 Processes to Boost your Healthcare Revenue](https://www.emeraldar.com/blog/5-processes-to-boost-your-healthcare-revenue)

 By [Audrey Cooper](https://www.emeraldar.com/blog/author/audrey-cooper) on March 27, 2019 - 6:22 PM

[![](https://www.emeraldar.com/hubfs/healthcare_revenue.jpg)](https://www.emeraldar.com/blog/5-processes-to-boost-your-healthcare-revenue)

There’s a goldmine hidden within your billing processes but finding and extracting the extra revenue on your own can take time and resources that few organizations have – unless they have the right partners.

Topics: [healthcare debt](https://www.emeraldar.com/blog/topic/healthcare-debt) [medical billing process](https://www.emeraldar.com/blog/topic/medical-billing-process) [medical billing](https://www.emeraldar.com/blog/topic/medical-billing) [money](https://www.emeraldar.com/blog/topic/money) [problem solving](https://www.emeraldar.com/blog/topic/problem-solving) 

[Continue Reading](https://www.emeraldar.com/blog/5-processes-to-boost-your-healthcare-revenue)

###### 2 min read

## [Patients May Still Be Eligible for Medicaid -- Even After a Denial](https://www.emeraldar.com/blog/patients-may-still-be-eligible-for-medicaid-even-after-a-denial)

 By [Emerald](https://www.emeraldar.com/blog/author/emerald) on March 11, 2019 - 1:56 PM

[![](https://www.emeraldar.com/hubfs/iStock-1133790800.jpg)](https://www.emeraldar.com/blog/patients-may-still-be-eligible-for-medicaid-even-after-a-denial)

Since Medicaid is a program that is jointly run by the federal and state governments, the billing requirements will vary from state to state. It's important that medical administration personnel in charge of billing understand the rules and protocols, especially where it relates to patient coverage. If a patient is denied Medicaid on the basis of failure to renew benefits, it may still be possible to receive Medicaid coverage through the program's reinstatement process. Note that this is different from situations in which a patient is denied Medicaid on the basis of income or has been otherwise excluded from Medicaid eligibility.

Topics: [Medicaid](https://www.emeraldar.com/blog/topic/medicaid) [Health Centers](https://www.emeraldar.com/blog/topic/health-centers) [Revenue](https://www.emeraldar.com/blog/topic/revenue) [FQHC billing](https://www.emeraldar.com/blog/topic/fqhc-billing) [healthcare debt](https://www.emeraldar.com/blog/topic/healthcare-debt) [medical billing process](https://www.emeraldar.com/blog/topic/medical-billing-process) [medical billing](https://www.emeraldar.com/blog/topic/medical-billing) [money](https://www.emeraldar.com/blog/topic/money) [problem solving](https://www.emeraldar.com/blog/topic/problem-solving) [billing](https://www.emeraldar.com/blog/topic/billing) [medicaidbilling](https://www.emeraldar.com/blog/topic/medicaidbilling) 

[Continue Reading](https://www.emeraldar.com/blog/patients-may-still-be-eligible-for-medicaid-even-after-a-denial)

###### 2 min read

## [How Does Registration Impact Revenue?](https://www.emeraldar.com/blog/how-does-registration-impact-revenue)

 By [Kaylee Gordon Riddle](https://www.emeraldar.com/blog/author/kaylee-gordon-riddle) on February 6, 2019 - 5:13 PM

[![](https://www.emeraldar.com/hubfs/pic_pulse_stock_article_11.jpg)](https://www.emeraldar.com/blog/how-does-registration-impact-revenue)

 

Topics: [healthcare debt](https://www.emeraldar.com/blog/topic/healthcare-debt) [medical billing process](https://www.emeraldar.com/blog/topic/medical-billing-process) [medical billing](https://www.emeraldar.com/blog/topic/medical-billing) [medical debt](https://www.emeraldar.com/blog/topic/medical-debt) [patient disputes](https://www.emeraldar.com/blog/topic/patient-disputes) [money](https://www.emeraldar.com/blog/topic/money) [billing](https://www.emeraldar.com/blog/topic/billing) [medicaidbilling](https://www.emeraldar.com/blog/topic/medicaidbilling) 

[Continue Reading](https://www.emeraldar.com/blog/how-does-registration-impact-revenue)

###### 2 min read

## [The BIG Problem CFOs Are Missing](https://www.emeraldar.com/blog/the-big-problem-cfos-are-missing)

 By [Acooper32](https://www.emeraldar.com/blog/author/acooper32) on January 17, 2019 - 2:49 PM

[![](https://www.emeraldar.com/hubfs/lost-money-e1400515769234.jpg)](https://www.emeraldar.com/blog/the-big-problem-cfos-are-missing)

By Kaylee Riddle and Audrey Cooper 

Topics: [Medicaid](https://www.emeraldar.com/blog/topic/medicaid) [cfo](https://www.emeraldar.com/blog/topic/cfo) [money](https://www.emeraldar.com/blog/topic/money) [problem solving](https://www.emeraldar.com/blog/topic/problem-solving) [billing](https://www.emeraldar.com/blog/topic/billing) [medicaidbilling](https://www.emeraldar.com/blog/topic/medicaidbilling) 

[Continue Reading](https://www.emeraldar.com/blog/the-big-problem-cfos-are-missing)

[All posts](https://www.emeraldar.com/blog/all)

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