Self-Pay Revenue Management

2 min read

How to Increase Employee Value and its Benefits

By Kaylee Gordon Riddle on April 3, 2019 - 4:22 PM

 

INCREASE EMPLOYEE VALUE

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3 min read

5 Processes to Boost your Healthcare Revenue

By Audrey Cooper on March 27, 2019 - 6:22 PM

There’s a goldmine hidden within your billing processes but finding and extracting the extra revenue on your own can take time and resources that few organizations have – unless they have the right partners.

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2 min read

Medicaid Enrollment- How to Enroll Your Patients

By Emerald on March 20, 2019 - 3:34 PM

Each year hospitals and health clinics lose billions of Medicaid dollars from:

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3 min read

Collecting Patient Social Security Numbers

By Emerald on March 19, 2019 - 3:35 PM

For medical care providers, it is essential to have accurate and up-to-date information for identification purposes -- not only to ensure that the proper treatment is given to a patient but to correct important administrative errors. This article covers issues related to the collection of social security numbers ("SSNs") of patients and prospective patients.

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2 min read

Patients May Still Be Eligible for Medicaid -- Even After a Denial

By Emerald on March 11, 2019 - 1:56 PM

Since Medicaid is a program that is jointly run by the federal and state governments, the billing requirements will vary from state to state. It's important that medical administration personnel in charge of billing understand the rules and protocols, especially where it relates to patient coverage. If a patient is denied Medicaid on the basis of failure to renew benefits, it may still be possible to receive Medicaid coverage through the program's reinstatement process. Note that this is different from situations in which a patient is denied Medicaid on the basis of income or has been otherwise excluded from Medicaid eligibility.

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3 min read

The Number One Complaint in Community Health - Customer Service

By Emerald on February 21, 2019 - 12:12 PM

A study of nearly 35,000 online reviews of medical billing office’s nationwide has found that customer service is patients’ chief frustration, not physicians’ medical expertise and clinical skill.

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2 min read

Why Medicaid’s Not Paying your Health Center

By Kaylee Gordon Riddle on February 21, 2019 - 11:45 AM

There are so many ways that a Medicaid claim can slip through the cracks of everyday hustle and bustle of a fast-paced clinic. Every year each health center misses millions of dollars in Medicaid payments. In fact, Emerald AR Systems has located over $2 million dollars of missed Medicaid for just 1 rural health center! Imagine what you could do with an extra $2 million dollars? There are so many reasons that these payments are missed and not paid by Medicaid.

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3 min read

3 Tips That Will Help Your Community Health Center Grow

By Audrey Cooper on February 20, 2019 - 12:33 AM

The most productive communities are those with a healthy population. That’s why Community Health centers exist: to provide the medical support our communities need to maintain good health. At a state and local level, we’ve all seen the need and the federal government acknowledged the need by creating the Community Health Center Fund in 2010 to pay for the operation and expansion of health centers through the nation. So far, they’ve appropriated close to 3.8 billion dollars. The money helps with the growth of these health centers but it doesn’t solve all their problems.  Joan Quigley, President and CEO for North Hudson Community Action Corp, said “We are always struggling to keep up with funding”. The RAND research group conducted research on FQHC’s. When asked about operational viability, a researcher said “Although many federally qualified health centers have historically provided patient-centered, team-based care, the implementation of other medical-home components, such as expanding access to care after hours and developing data-analytic capabilities, may present substantial challenges in health centers that have limited financial resources or high staff turnover.”

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2 min read

How Does Registration Impact Revenue?

By Kaylee Gordon Riddle on February 6, 2019 - 5:13 PM

 

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How to Prevent and Deal with Medicaid Fraud

By Kaylee Gordon Riddle on February 4, 2019 - 5:35 PM

 

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3 min read

Educational Opportunities for FQHC Employees

By Acooper32 on January 17, 2019 - 2:49 PM

With the national employment rate at 3.7%, it is difficult for organizations to compete for competitive employee candidates. This sets a health center back and the clinic is forced to reevaluate the onboarding process. To do this, many speak with current, competitive employees to understand what attracted them to their organization and gather employee satisfaction suggestions to improve the employee experience Another way to solve the lack of competitive candidates is to create them give your employees educational opportunities. Educational opportunities are a great way to train your employees, the way you like and increase employee retention. It also increases employee value, which saves an FQHC money. Here are a few educational opportunities for every employee within an FQHC.

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2 min read

The BIG Problem CFOs Are Missing

By Acooper32 on January 17, 2019 - 2:49 PM

By Kaylee Riddle and Audrey Cooper 

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