Improve your Patient Billing Process

Our Patient Billing service accelerates your revenue through patient engagement and quality revenue cycle processes.


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How Our Process Works

Modern technology, professional agents and well-defined processes that simplify the patient billing experience. 

Emerald's early-out patient billing service enables your organization to build long-lasting relationships with your patients. Our paper and electronic statements, white-labeled patient payment portals, interactive voice response system, and dialer capabilities give your health center access to modern communication tools. 

We accelerate your cash flow with our proprietary technology - releasing you from the costs associated with software capitalization. We've even built an agent scripting platform that connects to your practice management system delivering consistent messaging and up-to-date billing information to your patients throughout the day. 

Our unique approach and more than a decade of experience have proven revolutionary and extremely valuable in the field. Emerald has become a valued partner for numerous healthcare providers.

Case Management

Coordinating tasks and communication between our staff and yours to decrease patient resolution times and provide better billing support to your patients. 


Proactive calls, e-statements, IVR, automated dialers and professional agents give your patients access to the right resources needed for account resolution. 

Claim Miner

Emerald's new Medicaid identification product finds missed Medicaid eligibility within your AR,  post service. You'll never miss another Medicaid billing opportunity again.  

Lockbox Management 

We manage your lockbox and automate your payment posting. You no longer have to worry about payment matchup, lost correspondence or payment posting rules. 

Dedicated Support

Our dedicated client support team is available daily for support questions. We meet with your team monthly to review services and we work together to give your patients a better billing experience. 


We have integrations with most practice management systems. Our system interoperability reduces implementation time and allows you to utilize modern revenue cycle tools. 


One-Stop-Shop for All Service Details

Rather than a time-consuming back and forth, you’ll be able to update accounts, quickly check their statuses and communicate with Emerald – a “one-stop shop” for all service details.

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Modern Payment Site for your Patients

Our payment portal provides an additional recovery channel for your unpaid patient balances. It's safe, secure and accessible 24/7

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Want to find out how much missed Medicaid lives in your accounts receivable buckets? 

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