Health plays an important economic role in modern society. Despite widespread access to technological and human resources, the US economy faces significant problems with bankruptcies rising from healthcare debt, healthcare costs and uncompensated care.

Let's be honest, patient statements can be confusing. There's often so much jargon on them that patients don't know when to pay their bill, let alone how to pay it. So, what can you do to simplify statements, and is it even possible to make things easier? We think so. Here's an overview of what's going wrong with patient statements and how to fix them.

Paying for medical bills is a straightforward process, right? Although that may be the case when you're a seasoned member of the industry, it isn't an experience that translates to the rest of America. Just 60% of people feel comfortable paying their medical bills. Although the way patients pay their bills has evolved, it hasn't made life any easier for them. In a recent study that examined the consumer payment experience, surprising findings were made. By learning more about them, you can see how Emerald AR Systems could enhance patient communication for you.

Increasingly, people are turning to the internet and social media to find healthcare professionals when they need them. The visibility that sharing online has brought about makes maintaining a good reputation more difficult to attain and maintain. The medical industry has become more competitive, and reputation management is no longer optional for anyone in the industry.

INCREASE EMPLOYEE VALUE

On average, the largest companies spend $13 million on training employees, according to a 2017 Training Magazine Report. By allowing an employee, who has mastered a unit, to teach that unit at the next training session, your company can save large amounts of money budgeted for training purposes. 

How the billing experience can tarnish a physician’s reputation

Recently, a friend asked me for help. Her husband was involved in an accident and the mounting medical bill management had become overwhelming. She explained that she had tried to