--- title: Medical Billing Services and Bad Debt - Blog - Emerald AR | Patient Friendly description: Patient Friendly | Our blog keeps you up-to-date and informed regarding all things medical billing services and bad debt management. With healthcare being such a dynamic industry, it's great to keep your options available to all full service opportunities for your patients. --- - [Billing Dispute](https://share.hsforms.com/19JMxXfLJQVmZAu_Z6lfvFQ2vj2o?__hstc=33507169.a4ef11b15f1fbdf0c689f7913c4e0aa7.1565064394586.1565283894559.1565291729783.11&__hssc=33507169.2.1565291729783&__hsfp=4249850865) - [Pay Your Bill](https://www.youraccountcenter.com/) - [Careers](https://www.emeraldar.com/careers/) [![](https://www.emeraldar.com/hubfs/logobig.png) ![](https://www.emeraldar.com/hubfs/logosmall-1.png) ![](https://www.emeraldar.com/hubfs/logobig.png)](https://emeraldar.com) [Client Portal](https://clientportal.emeraldar.com/) - [Home](https://www.emeraldar.com) - Products - [Medicaid Eligibility](https://www.emeraldar.com/eligibility) - Services - [Patient Statements](https://www.emeraldar.com/statements) - [Early Stage Patient Billing](https://www.emeraldar.com/earlystagebilling) - [Late Stage Billing](https://www.emeraldar.com/latestagepatientbilling) - [Blog](https://www.emeraldar.com/blog) - Resources - [Anesthesiology Patient Billing](https://www.emeraldar.com/anesthesiology-patient-billing) - [Radiology Patient Billing](https://www.emeraldar.com/radiology-patient-billing-services/) - [Medicaid Eligibility](https://www.emeraldar.com/medicaid-eligibility) - [Hospital Patient Billing](https://www.emeraldar.com/hospital-patient-billing-services/) - [Contact Us](https://www.emeraldar.com/contact) ## Self-Pay Revenue Management ###### 2 min read ## [Improving the Healthcare Economy with Better Communication](https://www.emeraldar.com/blog/improving-the-healthcare-economy-with-better-communication) By [Audrey Cooper](https://www.emeraldar.com/blog/author/audrey-cooper) on March 3, 2020 - 3:14 PM [![](https://www.emeraldar.com/hubfs/New%20Blog%20Post%20(5).png)](https://www.emeraldar.com/blog/improving-the-healthcare-economy-with-better-communication) Health plays an important economic role in modern society. Despite widespread access to technological and human resources, the US economy faces significant problems with bankruptcies rising from healthcare debt, healthcare costs and uncompensated care. Topics: [Community health](https://www.emeraldar.com/blog/topic/community-health) [Health Centers](https://www.emeraldar.com/blog/topic/health-centers) [communication](https://www.emeraldar.com/blog/topic/communication) [multi-lingual patient](https://www.emeraldar.com/blog/topic/multi-lingual-patient) [Patient Friendly](https://www.emeraldar.com/blog/topic/patient-friendly) [problem solving](https://www.emeraldar.com/blog/topic/problem-solving) [patientbilling](https://www.emeraldar.com/blog/topic/patientbilling) [notices](https://www.emeraldar.com/blog/topic/notices) [Continue Reading](https://www.emeraldar.com/blog/improving-the-healthcare-economy-with-better-communication) ###### 2 min read ## [How to create effective patient statements](https://www.emeraldar.com/blog/how-to-create-effective-patient-statements) By [Emerald](https://www.emeraldar.com/blog/author/emerald) on January 27, 2020 - 2:18 PM [![](https://www.emeraldar.com/hubfs/New%20Blog%20Post%20(2)-1.png)](https://www.emeraldar.com/blog/how-to-create-effective-patient-statements) Let's be honest, patient statements can be confusing. There's often so much jargon on them that patients don't know when to pay their bill, let alone how to pay it. So, what can you do to simplify statements, and is it even possible to make things easier? We think so. Here's an overview of what's going wrong with patient statements and how to fix them. Topics: [Health Centers](https://www.emeraldar.com/blog/topic/health-centers) [healthcare debt](https://www.emeraldar.com/blog/topic/healthcare-debt) [medical billing process](https://www.emeraldar.com/blog/topic/medical-billing-process) [multi-lingual patient](https://www.emeraldar.com/blog/topic/multi-lingual-patient) [patient communication](https://www.emeraldar.com/blog/topic/patient-communication) [Patient Friendly](https://www.emeraldar.com/blog/topic/patient-friendly) [problem solving](https://www.emeraldar.com/blog/topic/problem-solving) [medicaidbilling](https://www.emeraldar.com/blog/topic/medicaidbilling) [customer service](https://www.emeraldar.com/blog/topic/customer-service) [patient statements](https://www.emeraldar.com/blog/topic/patient-statements) [medical collections](https://www.emeraldar.com/blog/topic/medical-collections) [healthcare collections](https://www.emeraldar.com/blog/topic/healthcare-collections) [Continue Reading](https://www.emeraldar.com/blog/how-to-create-effective-patient-statements) ###### 2 min read ## [Your patient statements may be delaying patient payment](https://www.emeraldar.com/blog/your-patient-statements-may-be-delaying-patient-payment) By [Emerald](https://www.emeraldar.com/blog/author/emerald) on August 26, 2019 - 3:01 PM [![](https://www.emeraldar.com/hubfs/iStock-925758394.jpg)](https://www.emeraldar.com/blog/your-patient-statements-may-be-delaying-patient-payment) Paying for medical bills is a straightforward process, right? Although that may be the case when you're a seasoned member of the industry, it isn't an experience that translates to the rest of America. Just 60% of people feel comfortable paying their medical bills. Although the way patients pay their bills has evolved, it hasn't made life any easier for them. In a recent study that examined the consumer payment experience, surprising findings were made. By learning more about them, you can see how Emerald AR Systems could enhance patient communication for you. Topics: [patient communication](https://www.emeraldar.com/blog/topic/patient-communication) [Patient Friendly](https://www.emeraldar.com/blog/topic/patient-friendly) [medical debt](https://www.emeraldar.com/blog/topic/medical-debt) [problem solving](https://www.emeraldar.com/blog/topic/problem-solving) [customer service](https://www.emeraldar.com/blog/topic/customer-service) [lockbox](https://www.emeraldar.com/blog/topic/lockbox) [outsourcing](https://www.emeraldar.com/blog/topic/outsourcing) [patientbilling](https://www.emeraldar.com/blog/topic/patientbilling) [notices](https://www.emeraldar.com/blog/topic/notices) [patient statements](https://www.emeraldar.com/blog/topic/patient-statements) [surprisebilling](https://www.emeraldar.com/blog/topic/surprisebilling) [Continue Reading](https://www.emeraldar.com/blog/your-patient-statements-may-be-delaying-patient-payment) ###### 2 min read ## [Community Health-- Guide to Reputation Management](https://www.emeraldar.com/blog/community-health-guide-to-reputation-management) By [Emerald](https://www.emeraldar.com/blog/author/emerald) on August 26, 2019 - 12:34 PM [![](https://www.emeraldar.com/hubfs/pic-1.png)](https://www.emeraldar.com/blog/community-health-guide-to-reputation-management) Increasingly, people are turning to the internet and social media to find healthcare professionals when they need them. The visibility that sharing online has brought about makes maintaining a good reputation more difficult to attain and maintain. The medical industry has become more competitive, and reputation management is no longer optional for anyone in the industry. Topics: [Community health](https://www.emeraldar.com/blog/topic/community-health) [Community Health Centers](https://www.emeraldar.com/blog/topic/community-health-centers) [patient communication](https://www.emeraldar.com/blog/topic/patient-communication) [Patient Friendly](https://www.emeraldar.com/blog/topic/patient-friendly) [problem solving](https://www.emeraldar.com/blog/topic/problem-solving) [scheduling](https://www.emeraldar.com/blog/topic/scheduling) [Continue Reading](https://www.emeraldar.com/blog/community-health-guide-to-reputation-management) ###### 3 min read ## [How to Increase Employee Value and its Benefits](https://www.emeraldar.com/blog/how-to-increase-employee-value-and-its-benefits) By [Kaylee Gordon Riddle](https://www.emeraldar.com/blog/author/kaylee-gordon-riddle) on April 3, 2019 - 4:22 PM [![](https://www.emeraldar.com/hubfs/employee%20value.jpg)](https://www.emeraldar.com/blog/how-to-increase-employee-value-and-its-benefits) INCREASE EMPLOYEE VALUE On average, the largest companies spend $13 million on training employees, according to a 2017 [Training Magazine Report](https://trainingmag.com/top-spending-trends-training-2016-2017). By allowing an employee, who has mastered a unit, to teach that unit at the next training session, your company can save large amounts of money budgeted for training purposes.  Topics: [patient communication](https://www.emeraldar.com/blog/topic/patient-communication) [Patient Friendly](https://www.emeraldar.com/blog/topic/patient-friendly) [Industry News](https://www.emeraldar.com/blog/topic/industry-news) [Employee Education](https://www.emeraldar.com/blog/topic/employee-education) [Employee](https://www.emeraldar.com/blog/topic/employee) [medicaidbilling](https://www.emeraldar.com/blog/topic/medicaidbilling) [customer service](https://www.emeraldar.com/blog/topic/customer-service) [Continue Reading](https://www.emeraldar.com/blog/how-to-increase-employee-value-and-its-benefits) ###### 3 min read ## [How the billing experience can tarnish a physician’s reputation](https://www.emeraldar.com/blog/how-the-billing-experience-can-tarnish-a-physicians-reputation/) By [Acooper32](https://www.emeraldar.com/blog/author/acooper32) on October 25, 2018 - 5:08 AM [![](https://www.emeraldar.com/hubfs/Emerald_AR_December2018%20Theme/images/customerreviews_FQHC-e1540446371827.jpg)](https://www.emeraldar.com/blog/how-the-billing-experience-can-tarnish-a-physicians-reputation/) # How the billing experience can tarnish a physician’s reputation Recently, a friend asked me for help. Her husband was involved in an accident and the mounting medical bill management had become overwhelming. She explained that she had tried to Topics: [Community health](https://www.emeraldar.com/blog/topic/community-health) [FQHC](https://www.emeraldar.com/blog/topic/fqhc) [communication](https://www.emeraldar.com/blog/topic/communication) [HRSA](https://www.emeraldar.com/blog/topic/hrsa) [data intelligence](https://www.emeraldar.com/blog/topic/data-intelligence) [multi-lingual patient](https://www.emeraldar.com/blog/topic/multi-lingual-patient) [patient communication](https://www.emeraldar.com/blog/topic/patient-communication) [Patient Friendly](https://www.emeraldar.com/blog/topic/patient-friendly) [patient text message](https://www.emeraldar.com/blog/topic/patient-text-message) [voice response system](https://www.emeraldar.com/blog/topic/voice-response-system) [voiceresponse](https://www.emeraldar.com/blog/topic/voiceresponse) [Continue Reading](https://www.emeraldar.com/blog/how-the-billing-experience-can-tarnish-a-physicians-reputation/) [All posts](https://www.emeraldar.com/blog/all) ### Featured ### Sign up for updates - [Contact Us](https://www.emeraldar.com/contact-us/) - [Patient Payment Site](https://youraccountcenter.com) - [Client Portal](https://clientportal.emeraldar.com) ###### Contact Us 866-299-8383 [info@emeraldar.com](mailto:info@emeraldar.com) Phoenix, AZ 85012 ©2019 Company Inc. 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