Client Services

stay up-to-date on the state of your patient accounts



Service and Support

Emerald’s collection services are designed for easy implementation, requiring zero capital expense and yielding huge infrastructure gains. Our services come with support tools that give our clients service transparency. Emerald's dedicated technical and client support agents are available to our clients to ensure smooth service delivery. 

Client Services

Our client support staff is available to you at any time should you have a question or need.

Client Portal

Emerald will provide you and your staff 24/7 secured access to our web-based Client Portal. 

Technical Support

We employ a dedicated team of technical experts responsible for resolving service issues. 


Service Transparency

With Emerald's Client Portal you can assign new accounts, view service notes, report payments, edit accounts, review and respond to requests needed to resolve accounts and much, much more...

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Their staff is very engaged and prompt to respond to issues encountered. They have professional and friendly staff members.
Pam H
My experience working with Emerald AR Systems has been elite. We have worked together for seven years and Emerald has collected on much more revenue than any other collection agency used by our group in the past, collectively!
Wendy K
Emerald AR Systems is the best collection agency out there. The communication between them and our office is superb. In the medical billing world, collections can be a "touchy" subject, Emerald handles all of our accounts in a very professional manner. Their collection rate is also stellar.
Terri K
This company has some really great staff! always super helpful and patient! this company always goes above and beyond to help clients!
Michelle B
I have personally dealt with Emerald AR Systems for 3 years now. They not only provide a great service for healthcare organizations, they do it with the highest level of integrity and attention to detail. I would recommend their services to anyone looking to lower their overhead costs, and increase their patient collections.
Tom D