--- title: Medical Billing Services and Bad Debt - Blog - Emerald AR | Tools description: Tools | Our blog keeps you up-to-date and informed regarding all things medical billing services and bad debt management. With healthcare being such a dynamic industry, it's great to keep your options available to all full service opportunities for your patients. --- - [Billing Dispute](https://share.hsforms.com/19JMxXfLJQVmZAu_Z6lfvFQ2vj2o?__hstc=33507169.a4ef11b15f1fbdf0c689f7913c4e0aa7.1565064394586.1565283894559.1565291729783.11&__hssc=33507169.2.1565291729783&__hsfp=4249850865) - [Pay Your Bill](https://www.youraccountcenter.com/) - [Careers](https://www.emeraldar.com/careers/) [![](https://www.emeraldar.com/hubfs/logobig.png) ![](https://www.emeraldar.com/hubfs/logosmall-1.png) ![](https://www.emeraldar.com/hubfs/logobig.png)](https://emeraldar.com) [Client Portal](https://clientportal.emeraldar.com/) - [Home](https://www.emeraldar.com) - Products - [Medicaid Eligibility](https://www.emeraldar.com/eligibility) - Services - [Patient Statements](https://www.emeraldar.com/statements) - [Early Stage Patient Billing](https://www.emeraldar.com/earlystagebilling) - [Late Stage Billing](https://www.emeraldar.com/latestagepatientbilling) - [Blog](https://www.emeraldar.com/blog) - Resources - [Anesthesiology Patient Billing](https://www.emeraldar.com/anesthesiology-patient-billing) - [Radiology Patient Billing](https://www.emeraldar.com/radiology-patient-billing-services/) - [Medicaid Eligibility](https://www.emeraldar.com/medicaid-eligibility) - [Hospital Patient Billing](https://www.emeraldar.com/hospital-patient-billing-services/) - [Contact Us](https://www.emeraldar.com/contact) ## Self-Pay Revenue Management ###### 3 min read ## [3 Reasons Your Patient Notices Are Confusing](https://www.emeraldar.com/blog/3-reasons-why-your-patient-notices-are-confusing-1) By [Kaylee Gordon Riddle](https://www.emeraldar.com/blog/author/kaylee-gordon-riddle) on April 11, 2019 - 3:06 PM [![](https://www.emeraldar.com/hubfs/iStock_000025568323_Medium-1.jpg)](https://www.emeraldar.com/blog/3-reasons-why-your-patient-notices-are-confusing-1) A patient notice is one of the most powerful communication tools in healthcare revenue. Without them, the patient wouldn't know how much to or when to pay. Unfortunately, 57% of patients are confused by their billing statements. The result of their confusion leads to payment delays and an increase patient call volume.  Let's be real here.  Billing offices don't have time or the resources to manage more calls and they certainly don't want to wait longer to get paid. Emerald's research team decided to tackle the problem. We worked with industry experts to improve the patient statement. We compared multiple notice templates, analyzed patient calls and other concerns related to the statement.  When we finished our analysis, we narrowed our improvements to three main areas.   Topics: [Community health](https://www.emeraldar.com/blog/topic/community-health) [Health Centers](https://www.emeraldar.com/blog/topic/health-centers) [Community Health Centers](https://www.emeraldar.com/blog/topic/community-health-centers) [Revenue](https://www.emeraldar.com/blog/topic/revenue) [medical billing](https://www.emeraldar.com/blog/topic/medical-billing) [Tools](https://www.emeraldar.com/blog/topic/tools) [money](https://www.emeraldar.com/blog/topic/money) [medicaidbilling](https://www.emeraldar.com/blog/topic/medicaidbilling) [customer service](https://www.emeraldar.com/blog/topic/customer-service) [outsourcing](https://www.emeraldar.com/blog/topic/outsourcing) [patientbilling](https://www.emeraldar.com/blog/topic/patientbilling) [notices](https://www.emeraldar.com/blog/topic/notices) [Continue Reading](https://www.emeraldar.com/blog/3-reasons-why-your-patient-notices-are-confusing-1) ###### 2 min read ## [How does Registration Impact Revenue?](https://www.emeraldar.com/blog/how-does-registration-impact-revenue/) By [Emerald](https://www.emeraldar.com/blog/author/emerald) on October 3, 2017 - 7:35 PM By: Kaylee Gordon Inaccurate account information will cause for inaccurate balances to be billed, infuriating patients and hindering the debt collection process; it throws reaching the maximum debt collected out the window. This can be quite the headache for Topics: [Company](https://www.emeraldar.com/blog/topic/company) [Uncategorized](https://www.emeraldar.com/blog/topic/uncategorized) [Industry News](https://www.emeraldar.com/blog/topic/industry-news) [Tools](https://www.emeraldar.com/blog/topic/tools) [Continue Reading](https://www.emeraldar.com/blog/how-does-registration-impact-revenue/) ###### 3 min read ## [Give Patients the Opportunity to PAY for Their Care](https://www.emeraldar.com/blog/give-patients-the-opportunity-to-pay-for-their-care-tom-jensen/) By [Emerald](https://www.emeraldar.com/blog/author/emerald) on April 14, 2017 - 8:30 AM [![](https://www.emeraldar.com/hubfs/Emerald_AR_December2018%20Theme/images/shutterstock_243988801.jpg)](https://www.emeraldar.com/blog/give-patients-the-opportunity-to-pay-for-their-care-tom-jensen/) Two main factors have fueled FQHC health center growth. The first is the investment of federal grant funding to build and support health centers. Topics: [Company](https://www.emeraldar.com/blog/topic/company) [Compliance](https://www.emeraldar.com/blog/topic/compliance) [Industry News](https://www.emeraldar.com/blog/topic/industry-news) [Tools](https://www.emeraldar.com/blog/topic/tools) [Continue Reading](https://www.emeraldar.com/blog/give-patients-the-opportunity-to-pay-for-their-care-tom-jensen/) ###### 1 min read ## [The American Healthcare Act and your FQHC](https://www.emeraldar.com/blog/the-american-healthcare-act-and-your-fqhc-tom-jensen/) By [Emerald](https://www.emeraldar.com/blog/author/emerald) on April 13, 2017 - 3:30 PM [![](https://www.emeraldar.com/hubfs/Emerald_AR_December2018%20Theme/images/ksd-gn-1.png)](https://www.emeraldar.com/blog/the-american-healthcare-act-and-your-fqhc-tom-jensen/) ## Potential new legislation may promote a dramatically change. Topics: [Company](https://www.emeraldar.com/blog/topic/company) [Compliance](https://www.emeraldar.com/blog/topic/compliance) [Industry News](https://www.emeraldar.com/blog/topic/industry-news) [Tools](https://www.emeraldar.com/blog/topic/tools) [Continue Reading](https://www.emeraldar.com/blog/the-american-healthcare-act-and-your-fqhc-tom-jensen/) ###### 5 min read ## [Why and When a Medical Billing Office should start over](https://www.emeraldar.com/blog/why-and-when-a-medical-billing-office-should-start-over/) By [Emerald](https://www.emeraldar.com/blog/author/emerald) on October 14, 2015 - 4:20 PM [![](https://www.emeraldar.com/hubfs/Emerald_AR_December2018%20Theme/images/254.jpg)](https://www.emeraldar.com/blog/why-and-when-a-medical-billing-office-should-start-over/) # **How is your medical billing department doing? Most would say “okay”. But how can you be sure?** Topics: [Company](https://www.emeraldar.com/blog/topic/company) [Compliance](https://www.emeraldar.com/blog/topic/compliance) [Industry News](https://www.emeraldar.com/blog/topic/industry-news) [Tools](https://www.emeraldar.com/blog/topic/tools) [Continue Reading](https://www.emeraldar.com/blog/why-and-when-a-medical-billing-office-should-start-over/) ###### 4 min read ## [Outsourcing Self Pay Receivables](https://www.emeraldar.com/blog/outsourcing-self-pay-receivables/) By [Acooper32](https://www.emeraldar.com/blog/author/acooper32) on September 8, 2015 - 11:03 PM [![](https://www.emeraldar.com/hubfs/Emerald_AR_December2018%20Theme/images/life_decisions.jpg)](https://www.emeraldar.com/blog/outsourcing-self-pay-receivables/) # Medical practices have struggled with the decision to outsource self-pay receivables for decades. A recent HFMA study discussed a myriad of choices available and each choice presented a compromise of one trade off or another. Topics: [Company](https://www.emeraldar.com/blog/topic/company) [Industry News](https://www.emeraldar.com/blog/topic/industry-news) [Tools](https://www.emeraldar.com/blog/topic/tools) [Continue Reading](https://www.emeraldar.com/blog/outsourcing-self-pay-receivables/) [All posts](https://www.emeraldar.com/blog/all) ### Featured ### Sign up for updates - [Contact Us](https://www.emeraldar.com/contact-us/) - [Patient Payment Site](https://youraccountcenter.com) - [Client Portal](https://clientportal.emeraldar.com) ###### Contact Us 866-299-8383 [info@emeraldar.com](mailto:info@emeraldar.com) Phoenix, AZ 85012 ©2019 Company Inc. All rights reserved. - [About Us](https://www.emeraldar.com/about-us/) - [Contact Us](https://www.emeraldar.com/contact-us/)