A study of nearly 35,000 online reviews of medical billing office’s nationwide has found that customer service is patients’ chief frustration, not physicians’ medical expertise and clinical skill.
With the national employment rate at 3.7%, it is difficult for organizations to compete for competitive employee candidates. This sets a health center back and the clinic is forced to reevaluate the onboarding process. To do this, many speak with current, competitive employees to understand what attracted them to their organization and gather employee satisfaction suggestions to improve the employee experience Another way to solve the lack of competitive candidates is to create them give your employees educational opportunities. Educational opportunities are a great way to train your employees, the way you like and increase employee retention. It also increases employee value, which saves an FQHC money. Here are a few educational opportunities for every employee within an FQHC.
What Federally Qualified Health Centers Need to Know About Form 990 The time for your Federally Qualified Community Health Center [FQHC] to complete form 990 is approaching soon. There aren’t a lot of changes this year so we’ve created
How the billing experience can tarnish a physician’s reputation Recently, a friend asked me for help. Her husband was involved in an accident and the mounting medical bill management had become overwhelming. She explained that she had tried to