Going Above

& Beyond

Our healthcare representatives

actively engage with your patients

to resolve their billing issues. 






What We Do

Get more revenue from your Bad Debt. 

Hiring a run-of-the-mill debt collection service can create a variety of problems for medical organizations. That's why we designed our collection service specifically for healthcare. We connect your patients to the technology and resources needed to resolve their patient balance. 

Client Services

Our Client Service Staff works with you throughout your implementation. Clients are continually kept up to date on the state of their patient accounts and meet clients periodically to ensure service satisfaction.

Technical Support

Emerald employs a dedicated team of technical experts. Our highly trained technical team quickly addresses any issues that could potentially cause interruptions to service. 


Based on the successful completion of our SSAE-16 audit, Emerald assembled a policy and procedure team to ensure maximum compliance to all applicable requirements. 


One-Stop-Shop for all service details

Rather than a time-consuming back and forth, you’ll be able to update accounts, quickly check their statuses and communicate with Emerald – a “one-stop shop” for all service details.

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Another Collection Opportunity

Our  payment portal provides an additional recovery channel for your unpaid patient balances. It's safe, secure and accessible 24/7

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Service Pricing

Need a quote for bad debt recovery services? Select get a quote and complete the form to receive a quote within 48 hours. 

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