---
title: Medical Billing Services and Bad Debt - Blog - Emerald AR     | surprisebilling
description: surprisebilling | Our blog keeps you up-to-date and informed regarding all things medical billing services and bad debt management. With healthcare being such a dynamic industry, it's great to keep your options available to all full service opportunities for your patients.
---

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## Self-Pay Revenue Management

###### 2 min read

## [Your patient statements may be delaying patient payment](https://www.emeraldar.com/blog/your-patient-statements-may-be-delaying-patient-payment)

 By [Emerald](https://www.emeraldar.com/blog/author/emerald) on August 26, 2019 - 3:01 PM

[![](https://www.emeraldar.com/hubfs/iStock-925758394.jpg)](https://www.emeraldar.com/blog/your-patient-statements-may-be-delaying-patient-payment)

Paying for medical bills is a straightforward process, right? Although that may be the case when you're a seasoned member of the industry, it isn't an experience that translates to the rest of America. Just 60% of people feel comfortable paying their medical bills. Although the way patients pay their bills has evolved, it hasn't made life any easier for them. In a recent study that examined the consumer payment experience, surprising findings were made. By learning more about them, you can see how Emerald AR Systems could enhance patient communication for you.

Topics: [patient communication](https://www.emeraldar.com/blog/topic/patient-communication) [Patient Friendly](https://www.emeraldar.com/blog/topic/patient-friendly) [medical debt](https://www.emeraldar.com/blog/topic/medical-debt) [problem solving](https://www.emeraldar.com/blog/topic/problem-solving) [customer service](https://www.emeraldar.com/blog/topic/customer-service) [lockbox](https://www.emeraldar.com/blog/topic/lockbox) [outsourcing](https://www.emeraldar.com/blog/topic/outsourcing) [patientbilling](https://www.emeraldar.com/blog/topic/patientbilling) [notices](https://www.emeraldar.com/blog/topic/notices) [patient statements](https://www.emeraldar.com/blog/topic/patient-statements) [surprisebilling](https://www.emeraldar.com/blog/topic/surprisebilling) 

[Continue Reading](https://www.emeraldar.com/blog/your-patient-statements-may-be-delaying-patient-payment)

###### 2 min read

## [Flexible Solutions Address the Problem of "Surprise Billing"](https://www.emeraldar.com/blog/flexible-solutions-address-the-problem-of-surprise-billing)

 By [Emerald](https://www.emeraldar.com/blog/author/emerald) on August 21, 2019 - 8:00 AM

[![](https://www.emeraldar.com/hubfs/project4_1.jpg)](https://www.emeraldar.com/blog/flexible-solutions-address-the-problem-of-surprise-billing)

Everyone loves surprises, right? Not when they're surprise out-of-network bills, which are more common than we'd like to think.

Topics: [problem solving](https://www.emeraldar.com/blog/topic/problem-solving) [patientbilling](https://www.emeraldar.com/blog/topic/patientbilling) [patient statements](https://www.emeraldar.com/blog/topic/patient-statements) [surprisebilling](https://www.emeraldar.com/blog/topic/surprisebilling) 

[Continue Reading](https://www.emeraldar.com/blog/flexible-solutions-address-the-problem-of-surprise-billing)

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