Paying for medical bills is a straightforward process, right? Although that may be the case when you're a seasoned member of the industry, it isn't an experience that translates to the rest of America. Just 60% of people feel comfortable paying their medical bills. Although the way patients pay their bills has evolved, it hasn't made life any easier for them. In a recent study that examined the consumer payment experience, surprising findings were made. By learning more about them, you can see how Emerald AR Systems could enhance patient communication for you.
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Your patient statements may be delaying patient payment
Topics:
patient communication
Patient Friendly
medical debt
problem solving
customer service
lockbox
outsourcing
patientbilling
notices
patient statements
surprisebilling
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Flexible Solutions Address the Problem of "Surprise Billing"
Everyone loves surprises, right? Not when they're surprise out-of-network bills, which are more common than we'd like to think.