Self-Pay Revenue Management

2 min read

How to create effective patient statements

By Emerald on January 27, 2020 - 2:18 PM

Let's be honest, patient statements can be confusing. There's often so much jargon on them that patients don't know when to pay their bill, let alone how to pay it. So, what can you do to simplify statements, and is it even possible to make things easier? We think so. Here's an overview of what's going wrong with patient statements and how to fix them.

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3 Resilient Revenue Cycle Processes

By Audrey Cooper on September 18, 2019 - 1:03 PM

Keeping track of employees is not an easy task. Management often spends a lot of time focusing on what employees are doing, where the "wasted" time is spent, and how to do things faster - making their company lean, mean, and ready for action. No management team sets out to micromanage their employees, but rather to understand where time is spent in order to improve efficiency, productivity, and communication. Emerald has developed a number of processes that are designed to do just that. These three processes have had significant impacts on our organization. 

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2 min read

When to Hire A Collection Agency

By Emerald on August 20, 2019 - 11:46 AM

Like any business, medical practices need steady cash flow to be successful. By the time a claim goes to the insurance company and back, the patient might not even remember the services they received. Sometimes patients simply don’t consider paying their doctor as a priority. These issues result in the practice not having the money it needs to pay their staff’s salaries, their overhead charges, or for their supplies.

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