Interactive Voice Response

Our IVR payment system reduces the cost of accepting patient payments by automatically resolving calls normally handled by customer service agents. Emerald's sophisticated call routing allows your patients to interface with our payment IVR to process credit, debit, and electronic check payments without adding any infrastructure to your existing phone equipment.

Staff Productivity

Increases staff productivity by automating payment processing

Real-Time Approvals

Real-time approvals and processing of credit card transactions

Self Service

Real-time approvals and processing of credit card transactions

Break the Bottleneck

Are your patients mailing their payments to your office? Reduce payment arrival time, risk of losing payments and time associated with opening and posting mail with Emerald's lockbox services.

I have personally dealt with Emerald AR Systems for 3 years now. They not only provide a great service for healthcare organizations, they do it with the highest level of integrity and attention to detail. I would recommend their services to anyone looking to lower their overhead costs and increase their patient collections.

Tom D

I have been a client of Emerald AR System's for about 4 years now. I have worked closely with Angelina, and I value her attentiveness to our accounts. She works seamlessly with our billing company. We have always been confident with Emerald handling our accounts.

Victoria V

Emerald AR Systems is the best collection agency out there. The communication between them and our office is superb. In the medical billing world, collections can be a "touchy" subject, Emerald handles all of our accounts in a very professional manner. Their collection rate is also stellar.

Terri K

Phone Payment IVR

sophisticated call routing reduces talk time.