Our solutions resolve a major challenge in healthcare revenue cycle management--patient accounts receivable. Our modern proprietary technology along with our system interoperability with most practice management systems gives healthcare centers access to innovative patient communication channels, mobile-friendly payment processing portals, key performance metrics and a professional HIPAA customer service call center.
Emerald’s customers are healthcare organizations looking to improve their patient billing processes, gain access to modern technology at an affordable cost and release themselves from the financial burden of building and maintaining a call center, managing multiple vendors and building new patient facing revenue cycle tech products.
Emerald understands that our actions directly affect your organization’s reputation. As one of the top medical billing services, we are committed to providing your patients with superior service standards..
The founders were aware of the major shifts occurring in the medical industry and knew the corresponding innovations would be critical within the billing sector. With continued innovation in mind, Emerald AR Systems was born.
Emerald resides in Central Phoenix servicing clients nationwide. We provide solutions that not only focus on improving the healthcare patient billing infrastructure but are centered on providing a consistent, professional and friendly patient experience making us among the most valuable healthcare vendors in revenue cycle management.
Our services address needs associated with patient communication, customer service, payment processing and posting, missed Medicaid eligibility and more.
Emerald works with our Clients to select a schedule and quantity for each service to be delivered. We coordinate services accordingly and use a single daily exchange to drive the process.
Emerald offers tailored service packages, whether you are looking to upgrade your internal patient billing infrastructure or are wanting to outsource your customer service calls. Our service plans lower the cost of business office operations while increasing revenue
Our solutions focus on improving our client's patient billing infrastructure. We focus our time and energy on providing standardized, scalable solutions that simplify the patient billing process. Emerald works with their clients to eliminate complex billing processes in order to improve recovery times and give patients a better billing experience.
Emerald's client portal is a robust communication platform that gives clients a real-time snapshot into their healthcare billing services through our account database. Our client portal comes with our Patient Billing and Bad Debt Recovery services giving your office a streamlined patient billing process.
Report Payments, Change Address, Add Notes
Task Management system--quick communication decreases recovery time.
Key performance indicators- quarterly service reports.