Self-Pay Revenue Management

2 min read

Improving the Healthcare Economy with Better Communication

By Audrey Cooper on March 3, 2020 - 3:14 PM

Health plays an important economic role in modern society. Despite widespread access to technological and human resources, the US economy faces significant problems with bankruptcies rising from healthcare debt, healthcare costs and uncompensated care.

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3 min read

The Number One Complaint in Community Health - Customer Service

By Emerald on February 21, 2019 - 12:12 PM

A study of nearly 35,000 online reviews of medical billing office’s nationwide has found that customer service is patients’ chief frustration, not physicians’ medical expertise and clinical skill.

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Why Medicaid’s Not Paying your Health Center

By Kaylee Gordon Riddle on February 21, 2019 - 11:45 AM

There are so many ways that a Medicaid claim can slip through the cracks of everyday hustle and bustle of a fast-paced clinic. Every year each health center misses millions of dollars in Medicaid payments. In fact, Emerald AR Systems has located over $2 million dollars of missed Medicaid for just 1 rural health center! Imagine what you could do with an extra $2 million dollars? There are so many reasons that these payments are missed and not paid by Medicaid.

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3 min read

How the billing experience can tarnish a physician’s reputation

By Acooper32 on October 25, 2018 - 5:08 AM

How the billing experience can tarnish a physician’s reputation

Recently, a friend asked me for help. Her husband was involved in an accident and the mounting medical bill management had become overwhelming. She explained that she had tried to

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